Refund are eligible for projects that are

  • Proven to be plagiarized
  • Turned in past the provided deadline (Under reasonable circumstances)
  • Shown obvious lack of effort/quality
  • Do not follow the instructions

In any of these cases, you can file a dispute by clicking “Projects” at the top of the page and selecting “All Projects Posted” on the sub-menu. On this page, find the project you would like to dispute and select the workspace option next to it. On this page, select the “Close” option which should allow you to close the project and have it listed under dispute.

During this time, a member of our team will take a look at the dispute and allow both parties the chance to provide information. The support member will make a decision on who to award the dispute to based on the facts available.